First Order 5% Off
Return & Exchange
Thank you for shopping at streetally.com. Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we offer exchange or refund. Simply follow the instructions:
First contact us with by service@streetally.com or live chat, and offer your order number which will help us solve this quickly. Then we will offer you return address.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 10 days of their delivery date.
1.Please note that we don't accept returns after the 10 day time frame.
2.Our items that must be returned in their original condition.
3.Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4. We do not offer a free returns service, so return shipping must be made at your own cost. To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
First contact us with by service@streetally.com or live chat, and offer your order number which will help us solve this quickly. Then we will offer you return address.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 10 days of their delivery date.
1.Please note that we don't accept returns after the 10 day time frame.
2.Our items that must be returned in their original condition.
3.Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4. We do not offer a free returns service, so return shipping must be made at your own cost. To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
Order Cancellation
Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by service@streetally. if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied . We will NOT accept order cancellation request if the order have already been shipped.
Refund
Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.
Notice:Customers will only be charged once for shipping costs (this includes returns).
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